experience
education
2022-2023
Master of Science in Human-Computer Interaction
Newcastle University
Newcastle Upon Tyne
Through my masters degree, I learned about the history and principles of human-computer interaction and user-centred design. Through collaborative and individual projects,I developed skills in interaction design, UX design, qualitative and quantitative research methods and technical and prototyping skills.
2015-2018
Bachelor of Science with Honours in Psychology
University of Hertfordshire
Hatfield, Hertfordshire
During my undergraduate degree, I developed skills in various areas of psychology. I developed excellent skills in research methods and statistical data analysis, with experience in A/B testing, experimental design, focus groups, surveys and questionnaires.
work experience
Feb 2024 - Present
User Experience/User Interface KTP Associate
City, University of London
(partnership with KAI Computer Services)
I am currently working on a Knowledge Transfer Partnership (KTP) program with City, University of London and KAI Computing Services. My core role is to support the embedding and implementation of UX/UI design approaches and techniques into KAI's existing development teams, as well as exploring new innovations for KAI's leading production cost management system.
London Area, UK
Apr 2022 - Dec 2023
Travel Money Advisor
Sainsbury's Bank
Leyland, Lancashire
Heaton, Newcastle
Through this role, I developed excellent customer service and communication skills. I was able to process accurate transactions by rapidly learning new processes and software skills. I further improved my attention to detail by adhering to rigorous security procedures to avoid mistakes or inaccuracies.
Feb 2019 - Feb 2022
English Language Instructor
Korea POLY School
Suwon, South Korea
Yongin, South Korea
I delivered engaging classes to students of varying levels, aged 5-11 years old. I gained strong teaching skills, improved cross-cultural communication and adaptability skills, and gained experience using technology and online platforms for teaching, assessment, and administrative tasks. I am also confident in my skills when building rapport with children, colleagues, and parents / guardians.
professional skillset
User Research
Interaction Design
Usability Testing
Prototyping
Data Analysis and Synthesis
Wireframing
languages
English (Native)
Mandarin Chinese (Elementary)
Cantonese Chinese (Near Native)
Korean (Elementary)